Terms of service

Terms of Service
Last updated: March 5, 2025

Welcome to Pump Pal! These Terms of Service ("Terms") govern your use of getpumppal.com (the "Site") and the services we provide (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. General Conditions

  • You must be at least 18 years old or have parental consent to use our Services.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.

  • We may update these Terms from time to time, and continued use of the Services constitutes acceptance of the changes.

2. Orders & Payments

  • By placing an order, you agree to provide accurate and complete payment and shipping information.

  • We reserve the right to refuse or cancel any order if fraud, unauthorized transactions, or any other violation of our Terms is suspected.

  • All prices are listed in USD and are subject to change without notice.

  • We accept major credit cards, PayPal, and other payment methods as displayed at checkout.

3. Shipping & Delivery

  • We ship to locations within the United States. Shipping times vary depending on your location and product availability.

  • Estimated delivery times are provided at checkout but are not guaranteed.

  • We are not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier.

  • Any customs fees, taxes, or import duties (if applicable) are the responsibility of the buyer.

4. Returns & Refunds

  • We offer a 30-day return policy on most products. Items must be returned in their original condition, unused, and in the original packaging.

  • Customers are responsible for return shipping costs unless the return is due to our error.

  • Refunds are processed within 7-10 business days after the return is received and inspected.

  • Some items, such as final sale items and personal care products, may not be eligible for returns. Please check the product page for return eligibility.

5. Product Information & Availability

  • We strive to display product descriptions and images as accurately as possible, but we do not guarantee that all details are error-free.

  • Certain products may have limited quantities and are subject to return or exchange based on our Return Policy.

  • We reserve the right to discontinue any product at any time.

6. Intellectual Property

  • All content on this Site, including text, graphics, logos, and images, is the property of Pump Pal and is protected by copyright and trademark laws.

  • You may not use our trademarks, service marks, or copyrighted material without our prior written consent.

7. Limitation of Liability

  • We do not guarantee that our Services will be uninterrupted, secure, or error-free.

  • We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our Services, including but not limited to lost profits, loss of data, or personal injury.

  • In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the maximum extent permitted by law.

8. Indemnification

  • You agree to indemnify and hold harmless Pump Pal, its affiliates, partners, officers, employees, and service providers from any claims, damages, or legal actions arising from your use of our Services or violation of these Terms.

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of law provisions.

  • Any disputes arising from these Terms shall be resolved in a court of competent jurisdiction in Wyoming, USA.

10. Contact Information

For any questions regarding these Terms, you may contact us at:

📧 Email: contact@getpumppal.com

By using our Services, you acknowledge that you have read, understood, and agree to these Terms of Service.